Cookie Policy

This Cookie Policy explains how Luxe Lucky Casino (“Luxe Lucky,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit our website and browser-based social casino platform (the “Site”). It also explains your choices, including how to manage or delete cookies.

Luxe Lucky is a sweepstakes-style social casino experience that uses dual in-platform currencies (Gold Coins for entertainment play and Sweeps Coins for promotional play and potential prize redemption). Cookies help us keep the Site working reliably, protect accounts, remember your settings, and understand how people use our pages so we can improve the experience.

By using the Site, you agree to the use of cookies as described in this Cookie Policy, unless you disable them through your browser settings or other available controls.

Cookies, Explained in Plain English

Cookies are small text files that a website places on your device (like your computer or phone) when you visit. They help websites remember things like whether you are logged in, which preferences you chose, and how you moved through the Site.

Some cookies last only while your browser is open (session cookies). Others remain for a longer period (persistent cookies) so the Site can recognize your device when you return.

We may also use similar technologies, such as pixels, tags, software development kits, and local storage, that work in a cookie-like way. For simplicity, this policy refers to all of these as “cookies.”

The Real Reasons We Use Cookies (And Why They Matter)

Cookies support several important functions on Luxe Lucky, including:

• Functionality - helping pages load properly, keeping you signed in, and remembering preferences.
• Security - detecting suspicious activity, preventing fraud, and protecting player accounts.
• Performance - balancing traffic, improving load times, and maintaining platform stability during high activity.
• Analytics - understanding which pages and features people use so we can improve navigation, content, and gameplay flow.
• User experience - reducing repetitive prompts and making the Site feel more personalized and consistent.

Without certain cookies, the Site may not work as intended. For example, you might be logged out unexpectedly, your preferences may not save, or key features may be unavailable.

Essential Cookies (The “Must-Have” Cookies)

Essential cookies are required for the Site to function. They support core actions such as account access, session management, page routing, and security protections.

If you block or delete essential cookies, parts of Luxe Lucky may break or become unavailable, including login, account tools, and security-related features.

Functional Cookies (The “Remember My Settings” Cookies)

Functional cookies help the Site remember choices you make, such as:

• Language and basic display preferences
• Saved settings that reduce repeated prompts
• Consistency in how certain pages or features behave

These cookies are not strictly required for the Site to load, but they can make the experience smoother and more convenient.

Performance and Analytics Cookies (The “Help Us Improve” Cookies)

Performance and analytics cookies help us understand how visitors use the Site so we can improve it over time. For example, they can show us:

• Which pages are visited most often
• Where errors occur
• How quickly pages load
• Which features are being used (and which are confusing or hard to find)

We use this information to make the Site more reliable, faster, and easier to navigate. These cookies typically do not identify you by name, but they may collect device identifiers, browser details, and usage patterns.

Marketing Cookies (The “Measure and Personalize Ads” Cookies)

Marketing cookies may be used to measure the effectiveness of advertising and to show content that may be more relevant to you. These cookies can also limit how often you see the same advertisement and help us understand what brought you to the Site.

Depending on how the Site is configured at the time you visit, marketing cookies may be set by us, or by third parties (described below). If you disable marketing cookies, you may still see advertisements, but they may be less relevant, and measurement may be less accurate.

Third-Party Cookies and Services (What to Expect)

Some cookies on the Site may be placed by third-party providers that help us deliver services such as analytics, security, payments, customer support tools, or advertising measurement. These third parties may collect information about your device and browsing activity over time and across different websites or services.

Third-party cookies are governed by the third party’s own policies, not ours. We encourage you to review their privacy and cookie practices for details on how they handle data.

If you use payment-related features, third-party payment providers may use cookies or similar tools to help process transactions, prevent fraud, and authenticate payments. Luxe Lucky may support payment methods such as ACH, Visa, MasterCard, American Express, Discover, and PayPal.

Your Cookie Choices: How to Manage, Disable, or Delete Cookies

You can control cookies through your browser settings. Most browsers let you:

• View which cookies are stored
• Delete all cookies or selected cookies
• Block cookies from specific sites
• Block all cookies
• Set rules for when cookies expire

Here are common places to look:

• Google Chrome - Settings - Privacy and security - Cookies and other site data
• Apple Safari - Settings - Privacy - Manage Website Data
• Mozilla Firefox - Settings - Privacy & Security - Cookies and Site Data
• Microsoft Edge - Settings - Privacy, search, and services - Cookies

If you delete cookies, you may need to sign in again, reselect preferences, and repeat certain verification steps. If you block cookies entirely, some Site features may not work at all.

How Cookie Preferences Can Change Your Experience

Your cookie preferences can directly affect what you can do on the Site. For example:

If you disable essential cookies, you may not be able to stay logged in or use account-related features.

If you disable functional cookies, the Site may still work, but it may not remember your settings, and the experience may feel less personalized.

If you disable performance and analytics cookies, we will have less insight into which features need improvement, which can slow down platform enhancements over time.

If you disable marketing cookies, you may still see promotions, but they may be less relevant, and we may have limited ability to measure what is working.

Consent and Cookie Banners (When You Will Be Asked)

Where required by applicable laws, we will ask for your consent before placing certain non-essential cookies on your device. You may see a cookie banner or preference tool that lets you accept, reject, or customize categories of cookies.

If you previously provided consent, you can usually change your preferences later by adjusting your browser settings. If the Site offers an on-page cookie preference tool, it will provide a way to update your choices without needing to clear your browser.

Special Note About Age and Responsible Use

Luxe Lucky is intended for users who are at least 18 years old, or the legal age of majority in the user’s jurisdiction, whichever is higher. Cookies may be used to support age-gating and security measures where appropriate.

Updates to This Cookie Policy (How We Handle Changes)

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the “Last updated” date below. Material changes may also be communicated through the Site.

Last updated: September 2, 2026

Who We Are and How to Contact Us

Luxe Lucky Casino is operated by Prudent Owl Limited.

Operator address: RM22 2/F Fu Tao Building No. 98 Argyle Street Kowloon Hong Kong

If you have questions about cookies, privacy, or how data is handled on the Site, contact us at: vip@luxeluckycasinos.com.

If you are also looking for general account and platform details, you can visit our main page at Luxe Lucky Casino.